Provider Onboarding Guide
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Part 2: Optimize Your Presence

This step is about refining how your Provider profile looks and performs across the platform. A strong visual presence and clear messaging help customers connect with your business faster.

Refine Your Content

  • Business Tagline and Bio: Use approachable, benefit-driven language that reflects your experience and services.
  • Best Practice: Highlight differentiators like specialty moves, customer service approach, or responsiveness.
  • Recommended Length: 150–300 words

Upload Brand Images

  • Avatar Image: 600×600 pixels with white space surrounding your logo or photo.
  • Cover Image: 1200×900 pixels — show your team, truck, or workspace in action.
  • Visual Tip: Use clear, well-lit images that are easy to recognize at a glance.

Confirm Service Radius

  • Accuracy: Use the Profile Settings → Address section to confirm and pin your correct location.
  • Search Impact: Matching your radius and keywords to local customer needs helps increase visibility.

Promo Video Upload

  • Platforms Supported: YouTube and Vimeo standard-length videos only.
  • Use Case: Show team introductions, truck walkarounds, or service tips.
  • Visibility: Videos appear directly on your public profile.
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Nicely Done!

You're already laying the groundwork—ready to take it further?
Learn how to build trust, get noticed, and look sharp in the directory.

➡️ Part 3: Bookings & Payouts
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Published by the ODM Team
Part of the Provider Onboarding Series — tools for real movers.